Shipping policy

At Cherie Naturals, we work hard to prepare and ship every order with care. Please review our shipping policy below to understand our order processing times and estimated delivery windows.

1. Order Processing Time

All orders require 1–3 business days for preparation and processing after the order is placed.

During this time, your order is prepared, checked, and made ready for shipment. Business days do not include weekends or public holidays.

Please note that order processing time is separate from shipping and delivery time.

2. Shipping and Delivery Time

Once your order has been shipped, the estimated delivery time is 4–9 business days.

Delivery times are estimates and may vary depending on your location, the shipping carrier, customs procedures, and other circumstances beyond our control.

3. Estimated Total Delivery Time

Please allow the following estimated timeframe for your order to arrive:

• Order processing and preparation: 1–3 business days

• Shipping after dispatch: 4–9 business days

• Estimated total: 7–12 business days

These timeframes are estimates and are not guaranteed delivery dates.

4. Order Confirmation and Tracking

After placing your order, you will receive an order confirmation.

Once your order has been shipped, you may receive a shipping confirmation with tracking information, where available. Please allow time for the carrier to update the tracking status after dispatch.

5. Shipping Delays

Although we make every effort to process and ship orders within the estimated timeframes, delays may occasionally occur due to circumstances such as:

• Carrier delays or transportation disruptions

• Severe weather conditions

• Public holidays or periods of high order volume

• Customs inspections

9. Need Help?

If you have any questions or need assistance with your order, shipping, or delivery, please contact our customer support team at help@cherienaturals.com. We’ll be happy to help!